Seminar KEY PERFORMANCE INDICATORS: How to Develop KPIs That Link to Strategy Today, whether managers are in the private, public or not-for-profit sectors, they are rightly concerned with performance measurement. However, they are faced with the following questions: What are the right things to measure? What are the relevant key performance indicators? It makes no difference which sector you come from or if you work in product or service industries, you will leave this seminar confident that you've heard the "right stuff" and you know what to do. Learn How To: Develop outcome key performance indicators Design leading indicators of performance Develop a scorecard of KPIs at any organisation level Link corporate KPIs to unit and individual KPIs Make performance appraisals outcome-focused Next Seminars in 2010 Brisbane -Oct 8 , Perth -Oct 15, Sydney -Oct 22, Melbourne -Oct 29 Road Test - Review Reviewer Terese Russell, who writes for Human Resources Leader, gives a detailed session by session review of this Key Performance Indicators seminar Delegates Comments "Excellent - one of the best seminars I have attended." Damian Byers, Director of People, Learning and Culture, Uniting Care Ageing "Excellently presented, allowing plenty of time for interaction." Daryl Lapsley, Manager Strategic Projects, Medicare Australia "I wish I had attended the seminar earlier. It provided a systematic approach that can be assimilated in many areas - a clear process to work through." Janine Loader, Director of Nursing, Mercy Private Hospital "Very informative. Will certainly assist me in the future - I can see the manual being referred to." Sheree Cooper, Manager Financial Planning, Ergon Energy "Gained a lot. Will be able to implement the key learnings within our organisation." Kate Banozic, General Manager Finance and Administration, Cricket Australia "Changed my thinking on how KPIs can be used to change performance in staff and management." Neil Robinson, Manager, Western Australian Planning Commission "Practical, and the content makes perfect sense in a real environment." Judy Jaeger, Manager Strategic and Sustainable Planning, Newcastle City Council "Highly interactive and well-pitched with a knowledgeable presenter. It was relevant and simple, yet well researched." Robert Frazer, General Manager, Blueline Laundry Seminar Program Understanding Key Performance Indicators Developing Outcome Measures Overcoming Problems with the "Balanced Scorecard" Linking KPIs to Strategy and Budgets Linking Scorecards Throughout Your Organisation Developing Strategic Performance Measurement Making Performance Appraisals Effective Developing Leading Indicators Setting Targets on KPIs Tracking Results Using Software Who Should Attend If you are interested in developing effective KPIs for an organisation, department, program, project or individual (employee) in the private, public or not-for-profit sector, then you need to attend this seminar. It will open your eyes to a whole new, but simple, way to design successful key performance indicators. (See testimonials above.) You will leave this seminar confident that you've heard the 'right stuff' and you know what to do. Learning Methods The emphasis is upon learning by doing. Special features include: small number of delegates personal attention interactive "workshop" format group learning - you also get to know what other delegates are doing step-by-step approach on "how to" do it detailed seminar manual Presenter Dr Graham Kenny is Australia's leading consultant in developing and implementing strategic plans. He heads Strategic Factors, a consultancy firm that specialises in strategic planning and performance measurement. He has many articles and books available at www.strategicfactors.com Times The seminar day opens at 8.30am with registration and coffee. The program starts at 9.00am and concludes at 5.00pm. REGISTRATION Fees, Terms and Conditions Back to Top